Eagle Pass Customer Service Workshop to be held April 11th
(Press Release) The City of Eagle Pass BEDC will hold a customer service workshop on April 11, 2019, at 11:30 a.m., at the International Center for Trade (East Room). This workshop is open to all public, private, and nonprofit organizations.
Lee Burden, Owner of WhyDewey Customer Service Training, will lead the workshop. Lee has over 25 years in customer service training and has worked for nationally recognized restaurants throughout his professional career.
Whether service based, manufacturing, or retail related businesses, customer service is one of the leading factors in business growth in every industry in the United States.
“I am excited to put on this workshop with the City of Eagle Pass BEDC,” says Lee Burden, Owner of WhyDewey Customer Service Training. “My goal is to share the best practices of customer service and provide tips on how businesses can improve the level of customer service that they provide,” adds Burden.
Workshop topics will include appearance, attitude, intensity, manners, perception, productivity, professionalism, punctuality, sincerity, and teamwork.
“People at every level of the workforce can benefit from this workshop and we encourage employers to send their employees to this customer service workshop,” says Janice Gonzalez, Owner & Founder, EMC Strategy Group.
Contact jancie.gonzalez@emcstrateygroup.com or call 210.960.4340, ext. 102 to register today. Workshop fee is $10.
